National Customer Satisfaction Index - United Kingdom
News & Media Resources

News & Media Resources

The news and media resources provide the most up-to-date information about the Index, quarterly results, and exposure.

To received more information about or get in touch with an spokesperson, please contact:

Alice Fornell


Tel:  
Email:

News
news releases provide highlights of quarterly results and industry trends.

Related Research
In addition to helping firms and government agencies better understand the satisfaction of their customers, The American Customer Satisfaction Index (ACSI) survey results have been used extensively on a global basis by academic researchers and others interested in studying the dynamics of customer satisfaction.

The Satisfied Customer
The groundbreaking book from ACSI founder Claes Fornell.