The is based on econometric modelling of data obtained from interviews with customers—the actual users of products and services that make up a substantial part of the UK Household Expenditure. Read more »
measures satisfaction with top companies in 19 industries. Each quarter a different set of industries is updated and published. Read more »
The provides tools that enable subscribers to conduct rigorous and predictive analysis using data. Subscribers learn what drives satisfaction as well as how satisfaction improvements drive future financial performance. Read more »
The Satisfied Customerby ACSI founder Claes Fornell. [more]
Second Quarter 2014
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Results for Restaurants and Cars
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Press Release
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Q2 Customer Satisfaction Scores
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