National Customer Satisfaction Index-UK

Corporate Services

A Strategic Business and Benchmarking Tool

By engaging NCSI-UK's Corporate Services, you will be able to answer the strategically important question “how is my organization doing in satisfying our customers?”

The NCSI-UK uses the patented methodology of the American Customer Satisfaction Index (ACSI), which provides clients with a reliable measure of customer satisfaction and key metrics that encompass all aspects of their organization's customer experience.

Organisations of all types can use the internationally recognised ACSI methodology to generate key customer metrics and improvement signposts for their business. Choose from among the NCSI-UK's powerful benchmarking services, or contact us to set up a customised research programme—tailored to meet your needs.

Request NCSI-UK Corporate Services Information